ATCOM APBX IP02 User Manual

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Summary of Contents

Page 1 - IP-XX User Manual

www.atcom.cn 1/ IP-XX User Manual VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +4

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www.atcom.cn 10/ private network. Can Reinvite: enable this and the IP04 will try to negotiate the endpoints to route the media string directly

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www.atcom.cn 11/ 2.9 Music on Hold Customize audio tracks for different queues, parked calls etc. VoIPon www.voipon.co.uk [email protected]

Page 4 - 1 Introduce

www.atcom.cn 12/ 2.10 Call Queues Call queues allow calls to be sequenced to one or more agents.  Extension: This option defines the numbered

Page 5 - 2.2 System Status

www.atcom.cn 13/  Timeout: How many seconds an Agent's phone will ring before the Queue tries to ring the next Agent.  Wrapup Time: How

Page 6 - 2.4 Trunks

www.atcom.cn 14/ 2.11 Voice Menu (IVR) Menus allow for more efficient routing of calls from incoming callers. Also known as IVR (Inte

Page 7 - 2.5 Outgoing Calling Rules

www.atcom.cn 15/ 2.12 Time Intervals Time Intervals are defined ranges of time that will be used by call routing features.  Name: Name of the ti

Page 8 - 2.6 Dial Plans

www.atcom.cn 16/ 2.13 Incoming Calling Rules Create, modify, prioritize and delete incoming call rules for handling Incoming calls based on service

Page 9 - 2.7 Users

www.atcom.cn 17/ 2.14 Voicemail General settings for voicemail function. General Voicemail Settings:  Extension for checking Message: This opt

Page 10 - 2.8 Ring Groups

www.atcom.cn 18/ Voicemail to Email: with this function configured, when there is a new voicemail for users, the ip04 will automatically send the vo

Page 11 - 2.9 Music on Hold

www.atcom.cn 19/ 2.15 Conferencing MeetMe conference bridging allows quick, ad-hoc conferences with or without security.  Extension: This is th

Page 12 - 2.10 Call Queues

www.atcom.cn 2/ 1 Introduce ...

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www.atcom.cn 20/ 2.16 Follow Me  Status: Enable/Disable FollowMe for this user.  Music On Hold class: that the caller would hear while trackin

Page 14 - 2.11 Voice Menu (IVR)

www.atcom.cn 21/ 2.17 Directory Preferences for 'Dialing by Name Directory'  Directory Extension: Extension to dial for accessing the

Page 15 - 2.12 Time Intervals

www.atcom.cn 22/ 2.20 BackUp Backup or Restore the configure files. Note: Restored the backup won’t take effect on the network setting. You nee

Page 16 - 2.13 Incoming Calling Rules

www.atcom.cn 23/ 2.22 Advance Options In the Options Panel, choose Advanced Options--> show Advanced Options then the advanced option

Page 17 - 2.14 Voicemail

www.atcom.cn 24/ 2.25 Advance Options—Firmware Update Update the firmware of your device HTTP and TFTP update is available for the firmware updat

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www.atcom.cn 25/ Note: Please make sure you know what the meaning in the files before trying to modify these files. VoIPon www.voipon.co.uk

Page 19 - 2.15 Conferencing

www.atcom.cn 26/ 3 Application notes 3.1 Install hardware The IPXX series IP PBXs use interchangeable FXO/FXS modules. The FXO and FXS signaling u

Page 20 - 2.16 Follow Me

www.atcom.cn 27/ 3.2 Different methods to access the IPxx There are several ways to access the IPXX series products. Different ways has different u

Page 21 - 2.19 Voice Menu prompts

www.atcom.cn 28/ Bits per second to 115200; Data bits : 8 Parity: None Stop bits: 1 Flow control: None VoIPon www.voipon.co.uk sales

Page 22 - 2.21 Active Channels

www.atcom.cn 29/ 3.3 Make free internal calls Making internal calls are the base requirement for a telephony system. Below are the set

Page 23 - 2.22 Advance Options

www.atcom.cn 3/ 3.8.2 Call Park ...

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www.atcom.cn 30/ Then go to page Users-->Create New User to create the extensions: 6001 Use the same method to add the extensions: 6002, 6003 an

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www.atcom.cn 31/ 3.4 Make outbound calls to PSTN There are many kinds of trunking you can use to make outgoing calls. It includes: Analog FXO trunk

Page 26 - 3 Application notes

www.atcom.cn 32/ Go to page Outgoing Calling Rules. The pattern _9. and strip 1 digits means all calls start with 9 will be cut the first digit an

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www.atcom.cn 33/ 3.4.2 VoIP trunking Via the voip trunking we can dial call via the voip service to reduce our cost when making international calls

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www.atcom.cn 34/ All calls start with 00 will be sent out via our voip service provider. Step 3: Add this new calling rule to the dial plan1 A

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www.atcom.cn 35/ 3.5 Combine the IP04 with exist traditional PBX Introduce: Assume that we already have a (3-8 3fxo 8extensions) traditional PABX i

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www.atcom.cn 36/ 3.6 Intercommunication between two IPXX Introduce: This application note shows how to link two IP04 in different location. With th

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www.atcom.cn 37/ Step 2: Set up an IAX trunk in IP04B to link to IP04A via this User_IP04B extension. In the page Trunks--> Add Voip Trunk Step

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www.atcom.cn 38/ 1/Register an IP phone AT-530B to IP04B with 5001 extension. 2/Register an IP phone AT-530A to IP04A with 6001 extension. 3/Use 500

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www.atcom.cn 39/ 3.6.2 Link two IP04s in different location The generally environment for two ip04 in different location is: two IP04 are both be

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www.atcom.cn 4/ 1 Introduce This Article This article is the user manual for the IP-XX series products. It also includes the application notes for

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www.atcom.cn 40/ Step 2. Set up the service provider and calling rule in IP04B to make it register to IP04A. This method is almost the same as abov

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www.atcom.cn 41/ 3) Enable the voicemail for users and put the corresponding Email Address. 3.8 Call Features 3.8.1 Call Pick Up The default

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www.atcom.cn 42/ 1/ Put the file in your tftp server 2/ Use putty to connect to the IP04 via SSH Run below commands 3/ cd /persistent/var/lib/ast

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www.atcom.cn 43/ 4 FAQ 4.1 What is the user/password of my IP PBX? The default IP and user/password of the IP PBX is: IP-0X(IP01/02/04/08) IP-BR

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www.atcom.cn 44/ 1. Download the firmware and place it in your TFTP server's repository 2. Remove the top cover from the IP0x and install the

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www.atcom.cn 45/ ip04>nand erase clean ip04>nand erase (Notes: During TFTP transfer, successful transferring will show alot of #'s, whil

Page 41 - 3.9 Cron

www.atcom.cn 46/ There are three types for network settings: DHCP: Yes IP04 will optain the dynamic IP from your router. DHCP: auto IP04 will use

Page 42 - 3.12 DISA

www.atcom.cn 5/ 2 Configure the device via GUI 2.1 Access the GUI The IP04 GUI is immigrated from Asterisk Now 2.0 version. The defau

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www.atcom.cn 6/ 2.3 Configure Hardware The Configure Hardware page lists the available telephony ports in your system. You can configu

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www.atcom.cn 7/ 2.5 Outgoing Calling Rules Outgoing Calling Rules defines the calling permission sand the routing rules when making calls.  Ca

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www.atcom.cn 8/ Calling Rule Name: Out_voipbuster Pattern: _0. Use/Trunk: Voipbuster Strip: 1 digits from the front And prepend these digits 86 In

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www.atcom.cn 9/ 2.7 Users This page allow administrator to create extensions for every user. General: Extension: The number you can dial to re

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